Langvue

Troubleshooting

No subtitles are showing

Check media playback, permissions, language selection, and site access.

Last updated

Quick checks

Subtitles may not appear until media is playing and the extension has permission.

  1. Step 1

    Confirm the video or audio is playing.

  2. Step 2

    Check that Langvue is enabled for the current site.

  3. Step 3

    Confirm source and target languages are selected.

  4. Step 4

    Refresh the page and restart translation if the media player changed state.

Need help from support?

If this article did not solve the issue, contact support with the page URL, browser version, and what you already tried.